GEELY car warranty service

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WARRANTY

Warranty Policy

Modern technologies, as well as high quality production and components, guarantee the trouble-free operation of GEELY vehicles. Any malfunction or deterioration in consumer properties caused by manufacturing defects will be corrected under the terms of a guarantee within 5 years after purchase or within 150,000 km of run.*

 

* For GEELY GS - 4 years or 100,000 km.

 

Follow the recommendations set out in the car operation Manual and Service book and you will be able to use GEELY as comfortably as possible. Geely authorized dealers are certified for professional maintenance, including diagnostic equipment, special tools, original spare parts, and specially trained technical personnel.

 

Geely kindly provides all the necessary support during the ownership period, putting the convenience and satisfaction of the owner as the first priority.

The key benefits of GEELY warranty:

 

GEELY MOTORS is a global car manufacturer who offers their customers modern and high-technology products manufactured in compliance with the highest standards of the industry. Based on experience of operation of the new model line in Russia, on the inner market of China and in the markets of a number of other countries gives us grounds to offer our clients exceptional warranty conditions.
GEELY warranty conditions make the ownership process of the sophisticated and expensive product more comfortable and easier.
GEELY warranty is provided for a car irrespective whether you are the first or the next user of the car. Owing to 5-year GEELY warranty, the balance value of the car remains high in its resale.
In a warranty case, the repair of the vehicle will be performed at the expense of GEELY MOTORS including towing to the authorized dealer. When contacting authorized dealer in CIS countries regarding warranty case, your expenses will be fully compensated upon return.
GENERAL PROVISIONS

This warranty applies to GEELY vehicles sold by an official GEELY dealer after 01.08.2021 inclusive and operated in the Russian Federation.

 

 

 

Service Book

Details on warranty terms and conditions are described in the Service Book handed over to the customer at the time of the car purchase. In relations between the customer and the dealer, the conditions stated in the Service Book prevail.

Recognition of the warranty case

The decision to recognize a specific case as a warranty is made exclusively by an authorized GEELY dealer, under its own responsibility and without the consent of the Distributor. This decision is made by an authorized GEELY dealer in accordance with the provisions of the GEELY Warranty Policy, as well as on the basis of the data on the conditions and mode of operation of each specific vehicle.

Pre-sale preparation

Every GEELY vehicle produced undergoes a strict final inspection. However, before handing over the car to the Owner, the authorized dealer carries out pre-sale service, the purpose of which is to identify possible malfunctions that have arisen during transportation or storage. Confirmation of the performance of pre-sale service is the stamp of the authorized dealer on the letterhead on the first page of the Service Book.

Basic warranty

Warranty period for all the parts of GEELY car, unless expressly specified, is 5 years from the sale date or 150,000 km of mileage, whichever comes first. Specifically stated parts include parts with specific performance properties, as well as the parts subject to natural wear.

 

* For Geely GS - 4 years or 100,000 km.

 

Warranty scope

GEELY guarantees that a new car is free from any material or assembly defects. GEELY authorized dealer will perform diagnostics, settings, repair using original GEELY spare parts to eliminate any fault covered by warranty conditions for the customer free of charge. Spare parts replaced during warranty repair are covered by warranty before the expiration of the warranty period for the car.

Battery

Warranty period for the battery installed by the manufacturer is 12 months or 15,000 km, whichever comes first. The warranty period for the battery of the ERA-GLONASS system installed by the car manufacturer is 36 months from the date of the car sale without a mileage limit.

The 48V EMS battery is guaranteed for 5 years or 60,000 km.

 

Vehicle tires

The warranty for the vehicle tires installed by the car manufacturer is provided by the tire manufacturer. Check the warranty conditions for the tires using the public sources provided by the tire manufacturers.

A/C System

The car manufacturer ensures that the A/C system of the new car is filled with refrigerant and ready for functioning without top-up during 6 months from the sale date. In a warranty case related to A/C system, the refrigerant cost is covered by GEELY warranty.

Supplementary equipment

Warranty for supplementary equipment purchased from the authorized dealer is provided by its manufacturer. The authorized dealer is responsible for the fulfillment of warranty obligations by the manufacturer of supplementary equipment.

Spare parts

The warranty for GEELY original spare parts replaced during commercial repair is 12 months or 20,000 km, whichever comes first.

Multimedia and audio components

The warranty for multimedia and audio components installed by the car manufacturer is 36 months or 60,000 km, whichever comes first.
COMPONENTS SUBJECT TO NATURAL WEAR
During normal operation process some components of the cars require attention and should be replaced when necessary by the authorized dealer during servicing. Such components are subjected to natural wear which occurs not due to the manufacturing defects or low-quality materials. The replacement of such components is done at the expenses of the owner, if only the fault is not due to the manufacturing defect. The decision about the recognition of the case as a warranty case is taken by the authorized dealer.

Natural wear is a normal deterioration of the workability of the part due to the normal operation or normal impact of the environment. The intensity of the wear and the service life of the part depends on the operation conditions (type of load, specific pressure value, temperature, driving modes, driving methods etc.) as well as the spare parts materials, assembly adjustment, timeliness and completeness of the maintenance works, observance of the rules and conditions of the car operation set out in User Manual and Geely Service Book.


The warranty for them is limited to 3 months or 5,000 km

  • air, oil, fuel filters
  • Glow lamps of the headlamps, lights and dome lamps, combination lamps connectors
  • Fuses
  • Wiper blades
  • Brake pads
  • Wheels discs
  • Clutch friction plate
  • Spark plugs
  • Remote control power supply element
  • Реле (кроме встроенных в электронные блоки управления)

For the following components:

  • chrome elements
  • rechargeable batteries

   

 

 

   

 

 

   

 

 

- The warranty is 12 months or 20,000 km, whichever comes first.

For the following components:

  • exhaust system components including catalytic converters
  • brake discs
  • glass
  • rubber products, including hoses, pipes, covers, casings, bushings, anthers, oil seals, glass seals
  • drive belts
  • mechanisms and motors of windows and mirrors
  • multimedia devices and audio equipment (CD, DVD, GPS, speakers, antenna, microphone)
  • DC / DC converter, drive belt and 48V EMS system disconnect clutch.
- The warranty is 36 months or 60,000 km, whichever comes first.

For the following components:

  • belt driven dynamo starter system 48V EMS

   

 

 

   

 

 

   

   

 

 

- The warranty is 36 months or 90,000 km, whichever comes first.

For the following components:

  • shock absorbers and suspension struts
  • shock absorber support bearings
  • ball joints for suspension and steering
  • release bearing
  • rolling bearings

 

 

 

- The warranty is 60 months or 70,000 km, whichever comes first.

For the following components:

  • engine oil
  • transmission oil
  • hydraulic brake and clutch fluid
  • grease
  • coolant
  • Electrolyte
  • glass and headlight washer fluid
  • fuel
- No warranty provided.

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